Princess Cruise - Destination Collection

146 general information “Princess” or “Princess Cruises” as used herein refers to and means the “Carrier” as defined in the Passage Contract. Transportation of guests and baggage on Princess ships is provided by the Carrier and is governed by the terms and conditions of the Passage Contract, which represents the agreement between the Carrier and the guest. It is important that you carefully read the entire Passage Contract, a copy of which is available on our website, princess.com, or which may be obtained from your travel advisor or Princess Cruise Lines, Ltd., and which sets forth the rights and responsibilities of Princess and the guest. Upon booking the cruise, you explicitly agree to the terms of the Passage Contract. Princess vessels are of &ermudan and &ritish registry, and are operated as specified in the Passage Contract. Fares. Lead-in Original Fares are based on the lowest standard category stateroom for each category type. Original fares and other amounts shown are quoted in U.S. dollars unless stated otherwise; are available in North America only; are per person based on double occupancy and represent the lead-in introductory fares and are subject to change. “Cruise fares” and “Cruisetour” include accommodations from the initial point of vessel embarkation to the final point of disembarkation as specified in the travel itinerary (“the itinerary”), and all regular meals and entertainment while on board. “Cruise fares” and “Cruisetour” do not include airfare (unless specifically mentioned), transfers (except as noted in the itinerary), shore excursions, sightseeing or meals ashore (except as noted in the itinerary); taxes, fees and port expenses; crew incentives or service charges to ship and airport personnel, waiters, escorts and drivers (except as noted in the itinerary); beverages (not part of the regular menu); laundry service, or any other item of a personal nature. The cruise ticket and hotel packages are valid only for the named guest and may not be sold or transferred. • Single Occupancy Fares. Single guests occupying a stateroom pay an exclusive occupancy supplement of 200% for all categories. • Third and fourth guest. Special third- and fourthguest fares may be available. Call 1-800-774-6237 for fares. • Cruisetours. Cruisetour stateroom upgrade fares are available. 'all 1 77 7 for upgrade amounts. Taxes, Fees & Port Expenses. The term “Taxes, Fees & Port Expenses,” as used by us, may include any and all fees, charges, tolls and taxes imposed on us by governmental or quasi-governmental authorities, as well as third-party fees and charges arising from a vessel’s presence in a harbor or port. Taxes, Fees & Port Expenses may include U.S. Customs fees, head taxes, Panama Canal tolls, dockage fees, wharfage fees, inspection fees, pilotage, air taxes, hotel or VAT taxes incurred as part of a land tour, immigration and naturalization fees, and Internal Revenue Service fees. Port Expenses include fees paid to third parties for navigation, berthing, stevedoring, baggage handling/ storage and security services. Taxes, Fees & Port Expenses may be assessed per guest, per berth, per ton or per vessel. Assessments calculated on a per ton or per vessel basis will be spread over the number of guests on the Ship. Taxes, Fees & Port Expenses are subject to change and Princess reserves the right to collect any increases in effect at the time of sailing even if the fare has already been paid in full. Fares, Other Charges and Schedules Subject to Change. Every effort will be made to adhere to the specifics shown herein and in the itinerary; however, circumstances may necessitate alterations. All fares for cruises and cruisetours and/or air/sea packages or other charges as well as schedules, port calls, hours of arrival and departure and special programs are subject to change without prior notice. Princess shall not be required to refund any portion of fares or other charges nor make any other compensation under these circumstances. Accordingly, Princess is not responsible for the change or cancellation of any personally scheduled event because of alterations to the itinerary of any cruise or land tour. Any cruise may be cancelled by Princess. Rates are published herein and no verbal quote to the contrary or misquotes will be honored. Princess reserves the right to collect any fare increase in effect at the time of sailing, even if the fare has already been paid in full. Reservations. A deposit must be received within 24 hours to three days of booking depending on the departure date and voyage length for all voyages, excluding the World Cruise and any World Cruise segment longer than 45 days, which require a deposit of 30% of the cruise fare. Call 1-800-774-6237 for details. Deposit per person, $USD (all guests) Sailing Length Inside, Oceanview, Balcony & Mini Suites Suites 5 days or less $100 $200 6 to 9 days $250 $500 10 days or longer $400 $800 World Cruise 30% 30% For combined cruises, a deposit is required for each segment. Formal confirmation will be made to the guest’s travel advisor when the deposit is received. Princess must receive the balance of the cruise fare (Final Payment) according to the following schedule: Cruises 5 days or less Final Payment due 75 days prior to sailing Cruises 6-24 days (including World Cruise Segments) Final Payment due 90 days prior to sailing Cruises 25 days or more (including Full World Cruise & World Cruise Segments) Final Payment due 120 days prior to sailing For voyages 5 days or less: Bookings made with 14 days of departure require full payment. For voyages 6 days or longer: bookings made within 30 days of departure require full payment at time of booking. Staterooms are subject to cancellation if deposit/payments are not received within the periods stated above. Those with a POLAR Online Owner profile can pay for bookings using the secure “Bank Payment” function via onesourcecruises.com. All check payments for cruises and cruisetours should be sent to: Princess, Attn: Cash Applications, Post Office Box 9345, Seattle, WA 98119. All credit card payments for cruises should be phoned in to 1-800-421-1700. Preparing for your cruise. As you prepare for your Princess vacation, you will need to provide us with important information. Please visit the Cruise Personalizer at princess.com and review the Passage Contract, complete all required. Then visit the App Store or Google Play to download the MedallionClass app. Once you have downloaded the app, open and follow the instructions to create an Ocean Profile and get OceanReady. Immigration details should be completed online using in the MedallionClass® app as part of the OceanReady® check-in process. Your Travel Summary, which may be viewed at any time from Cruise Personalizer, includes your itinerary, travel document/ visa/vaccination requirements and more. Any additional documents such as airline eTicket receipts or paper air tickets, etc., may be sent via fax, mail or email to your travel advisor approximately 14 days prior to departure. If Internet access is not available, your travel advisor will assist you in securing the necessary information or call 1-800-774-6237 for assistance. Digital Documents. To help you plan for your vacation, you will receive a coordinated series of pre-cruise emails. Each email includes customized information about your reservation, interactive content, links to the Cruise Answer Place at princess.com as well as other helpful advice. OceanReady Pass and Luggage Tags. If you’ve completed the required OceanReady® check-in and have your Medallion® device, you can expect a streamlined embarkation. If you have not received your Medallion® ahead of time, you will be asked to show your OceanReady pass to terminal personnel during the health screening process and once again at check in. This pass can be accessed through the Medallion® app on your smart device. To streamline the check-in process, we ask that you print your OceanReady pass. Your OceanReady pass only becomes available once you complete your health questionnaire and accept passage contract and acceptances. Please remember to have your Medallion® and your mobile device with the MedallionClass® app downloaded when you get to the terminal. Printing your luggage tags is fast and easy! Beginning 75 days prior to sailing, you can print your luggage tags once the booking is paid in full and we’ve been provided with all your guest immigration information and credit card registration. Simply login to Cruise Personalizer® to access and print this information. Cancellation of Reservations. Cancellation notices must be received by Princess via telephone or via electronic device through a Princess-authorized Computerized Reservation System (CRS). Changes of sailing date or substitution of guest names are considered to be cancellations and new bookings. All sailing date changes and name substitutions are subject to space availability and, if accepted, are subject to the rates, discounts, cancellation fees and booking conditions in effect at the time of the change or substitution. All guests are required to pay a cancellation fee (including third and fourth berth where deposit is applicable) if they cancel their cruise, cruisetour or Cruise Plus package. Cancellation fees are based on the fare paid, excluding Taxes, Fees & Port Expenses, transfers, fuel supplement (if applicable), shore & land excursions and most special service items. The amount of cancellation fee varies based on length of sailing for cruise/cruisetour and timing of cancellation for cruise/cruisetour and Cruise Plus package, as illustrated in the schedules below. Cancellation Fees and Refunds. The following policy applies to cancellations with respect to cruise or cruisetour fare and pre-cruise and post-cruise package charges (“Total Charges”). Days prior to Cruise or Cruisetour Departure date, whichever comes first CRUISES 5 DAYS OR LESS CRUISES 6-24 DAYS CRUISES 25 DAYS AND MORE CANCELLATION FEE 74-45 89-57 119-90 Deposit Amount 44-29 56-29 89-64 50% of Total Charges 28-15 28-15 63-43 75% of Total Charges within 14 days within 14 days within 42 days 100% of Total Charges Any refund owed to you will be made directly to your credit card account or your travel advisor and you must receive your refund directly from these sources. Some travel advisors may, at their discretion, withhold an agency cancellation fee. Princess is not responsible for payments made to the guest’s travel advisor but not received by Princess, or for the guest’s receipt of any refund which Princess has paid to the guest’s travel advisor. There will be no refund of cancellation or interruption fees by Princess under any circumstances. You must recover such fees from your own insurance or from Princess Vacation Protection/ Princess Platinum Vacation Protection. Cancellation Policy Exception. If you have purchased a specially priced promotion that is 100% nonrefundable from the point of payment, you are not entitled to any refund, payment, compensation or credit whatsoever of your cruise or cruisetour fare if you cancel your booking. Baggage Handling. Princess makes every effort to assist its guests in safeguarding their belongings and valuables, but all guests’ belongings are at owner’s risk at all times. Hand or unlocked baggage, breakables, medicines, travel documents and valuables must be hand-carried by the guest at all times. Princess is not responsible for money, jewelry, cameras, binoculars, documents or any other articles which you retain in your personal control or stateroom. To protect your valuables, we have provided a safe in each stateroom. For flights within land tours and to and from the ship, weight restrictions on baggage apply. Stateroom Occupancy. Occupancy of any stateroom(s) is limited to the number of berths in that stateroom. Princess reserves the right to limit the number of upper berths and single staterooms sold. Important Notice Concerning Safety. The U.S. Centers for Disease Control and Prevention publishes travel advice, warnings and recommendations related to COVID-19, including for travel on cruise ships, which you should consult at https://wwwnc.cdc.gov/travel/ notices/covid-4/coronavirus-cruise-ship before confirming a reservation. If a threshold of COVID-19 is detected on board, the voyage will be ended, the ship returned to the port of embarkation, and your subsequent travel or return home may be restricted or delayed. Princess visits a large number of ports in numerous countries around the world. At any given moment there are likely to be “trouble spots” in the world in terms of crime and/or war or terrorist actions. While Princess endeavors to provide reasonable protection for your comfort and safety on board its ships, Princess cannot guarantee freedom from all risks associated with war, terrorism, crime or other potential sources of harm. The U.S. Department of State and other similar government agencies regularly issue advisories and warnings to travelers giving details of local conditions in specified cities and countries according to such agency’s perception of risks to travelers. We strongly recommend that guests and their travel advisors obtain and consider such information when making travel decisions. Princess reserves the right to make any changes to any itinerary at any time. Travel Advisors. Your travel advisor acts for you in making the arrangements, including your deposits and payments, for your trip/cruise. Travel agencies are not owned or operated by Princess. We invite you to visit your favorite travel advisor to make your Princess reservations or call 1-800-774-6237. Travel and Health Documents. Passport and visa requirements and regulations with regard to vaccination certificates and other health requirements for the various embarkation ports may vary by destination and change from time to time. It is the sole responsibility of the guest to obtain and have available when necessary the appropriate valid travel and health documents such as passports, visas, vaccination certificates, etc., that are necessary for air travel, disembarkation at the various ports of call and re-entry into the appropriate country of origin. Guests who do not possess the proper documentation will be prevented from boarding the flight or vessel without refund of the cruise or cruisetour fare and will be subject to any fine or other costs incurred by Princess which result from the lack of proper documentation. Guests should consult their travel advisor for full details regarding required documentation. If traveling with minors, please see requirements under Children section. Health Notice. Guests requiring special medical care during their cruise should contact their travel professional or call 1-800-774-6237 for additional guidance. Guests with Limited Mobility. We recommend guests with limited mobility or using a mobility device travel with someone who is able to assist them both ashore and at sea. Some ports of call require water shuttle to go ashore and may preclude guests using a wheelchair from leaving the vessel; this decision must be made by the ship’s Captain and is binding. Guests who require the use of a mobility device must provide their own for use on board as well as the land portion of a cruisetour and a Cruise Plus hotel package. Guests using a power wheelchair should notify their travel advisor or Princess Cruises at the time of booking to ensure appropriate accommodations. Full time wheelchair or scooter users and power wheelchair users who have purchased Princess shore excursions, transfers or are booked on the land portion of a cruisetour or Cruise Plus hotel package are requested to complete the Mobility Questionnaire (available on princess.com) and send this information to the Access Office to ensure accommodations. Guests who do not use a mobility device and cannot climb steps onto a motorcoach should also complete a Mobility Questionnaire. Please submit completed Mobility Questionnaires or mobility questions or concerns to the Access Office in writing at accessoffice@princesscruises.com or by fax 661-284-4408. Completing a Mobility Questionnaire helps our Access Office to properly assist you with your accessibility and mobility needs and is not a confirmation of a reservation in an accessible stateroom. Accessible staterooms are subject to availability, must be reserved, and are not confirmed until booking and assignment have been completed. Please discuss your cabin needs with your Travel Advisor or our Reservations Department. For more information, please see our mobility FAQs at princess.com/learn/ faq_answer/pre_cruise/prepare.jsp If you have purchased Princess Air and have any special in-flight requirements like a wheelchair or oxygen, this request must be made directly by you with the air carrier. Not all airlines allow the use of oxygen in-flight. Refusal of Passage and Premature Disembarkation. Passage may be refused to any guest, and any guest’s vacation may be terminated at any time, at the risk and expense of the person disembarked, where the guest’s behavior, or physical or mental condition renders him or her, in the opinion of the ship’s physician, unfit for travel or a risk or danger to himself or herself or to anyone else on board the ship. Additionally, the ship’s Captain may refuse transportation to any guest or may terminate any guest’s voyage who, in the sole discretion of the ship’s Captain, is believed to be BOOK NOW! Visit princess.com | Cal l 1.8OO.PRINCESS (774.6237) | Contact your travel advisor

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