147 dangerous to himself or others or whose presence on board causes or may cause disturbances to Princess’ guests or crew, including those guests engaging in excessive, disruptive, or obscene behavior. Such guest may be left at any port or place the ship calls without any liability to Princess. Princess shall not be required to refund any portion of the fare paid by any guest who must leave the vacation prematurely for any of the reasons set forth above or who voluntarily disembarks or leaves the ship for any other reason, nor shall it be responsible for lodging, medical, meals, return transportation or other expenses incurred by the guest. Princess reserves the right to refuse to do business with any person. Medical Center and Staff. Princess is not a healthcare provider and is not liable for any act or omission of doctors, nurses or other providers of service or those under their orders with respect to the treatment, advice, care or services of any kind given by such persons to any guest. These medical providers exercise their own medical judgment and expertise. Pregnancy. Princess medical centers do not have neonatal ICUs. As the health and safety of mother and child are so important to us, we cannot accept guests who have entered the 24th week of estimated fetal gestational age at any time during the cruise. Children/Age Requirements. Cruise: Infants must be at least 6 months of age at the time of embarkation in order to sail. • Children must be at least 12 months of age at the time of embarkation in order to sail on the following: Transocean crossings (Atlantic, Pacific, Indian, Antarctic, Arctic, etc.) and remote itineraries where there are more than two consecutive sea days. This excludes voyages which navigate adjacent to coast lines where appropriate emergency pediatric medical care may be available at a port of refuge, or from external support, within one day of cruising. • Any other itinerary which may in the opinion of the Medical Department present a significant risk to infants between 6 and 12 months of age requiring emergency medical care. ° This would include World Cruises (excluding coastal segments), South America, Panama Canal, crossing the Tasman Sea (AustraliaNew Zealand), South Pacific Islands, including Hawaii-Tahiti (excluding fly cruising to French Polynesia with local cruising only). All requests for an exception to the policy for infants between 6 and 12 months must be approved by the Chief Medical Officer. Cruisetours: The minimum age for escorted cruisetours is 5 years. Princess reserves the right to restrict the number of those between the ages of six months and 17 years aboard the vessel. All guests under the age of 21 years must be accompanied by a guest who is 21 years or older. For family groups booking multiple staterooms, children may sail in a cabin without their parents or guardians, provided one child in the stateroom is a minimum of 16 years of age or older. Please note that notarized written consent for guests under the age of 18 is no longer required by Princess. However, several countries require special documentation for children traveling without both parents; these requirements are subject to change without notice. It is your responsibility to ensure that you possess the proper documents for all of the countries that you will visit. Please verify requirements with the immigration offices prior to your cruise. Guests under the age of 18 are not permitted in the disco/nightclub after 11 p.m. Be sure to check with the Youth Centers and Teen Lounges for special disco events designed for kids and teens. • For cruises operating in Australia: For cruises departing from Australian ports between November 1 and January 7, any guest under 19 years of age on the day he or she boards the cruise, must travel in the same stateroom as a responsible adult 19 years or older. In addition, from January 8 to 31 January, there is a limit on the number of guests under 19 years of age who can travel unaccompanied. Once the limit is reached, a responsible adult 19 years or older must travel in the same stateroom. We can advise you at the time of booking whether the limit applies to your booking. Princess Cruises can waive the responsible adult requirement at its discretion. The responsible adult is accountable for guests under 19 years of age in their stateroom for the duration of the cruise, and the “Rights of the Captain” will be applied to anyone who displays disruptive behavior. • For cruises operating in Japan: All guests under the age of 20 must travel with a guest age 20 or older. Additionally, for groups and families booking multiple staterooms, the minimum age for each stateroom is 16 years, provided they are traveling with a parent or legal guardian. We are unable to accept group reservations for student and youth groups that do not conform to our minimum age requirements. Each guest agrees that he or she will supervise any guests in their care at all times to ensure all policies are strictly adhered to by all guests under their supervision. • For cruises operating in China and Singapore: All guests under the age of 18 must travel with a guest age 18 or older. Additionally, for Groups and families booking multiple staterooms, the minimum age for each stateroom is 16 years, provided they are traveling with a parent or legal guardian. We are unable to accept group reservations for student and youth groups that do not conform to our minimum age requirements. Each guest agrees that they will supervise any guests in their care at all times to ensure all policies are strictly adhered to by all guests under their supervision. Pets. We are unable to accommodate any animals on board the vessel, except for certain service animals of guests with disabilities. Call 1-800-774-6237 for details. Shore Excursions and Land Excursions. These tours are operated by local independent companies. In selling tickets for these optional programs, Princess acts only for other independent companies who provide such programs as independent contractors and from whom Princess gets a commission. Princess shall not be liable for any loss, damage, injury, illness or death arising from or occurring during a shore excursion or tour, whether or not such shore excursion or tour was purchased through Princess. Land and Air Arrangements. Princess shall not be liable for any loss, damage, injury, illness, death, cost or delay arising from or in connection with the services and facilities provided by or any act of an independent contractor such as airline, hotel, tour, restaurant, rail or any other transport operator, etc., whether or not such arrangements were made by Princess. Cruisetour and Cruise Plus® Hotel Programs. Princess reserves the right to substitute hotels of similar type and other features of the tour or hotel package. Bookings made for cruisetour and Cruise Plus Hotel Packages after tickets have been issued may result in a higher cost due to changes in air reservations. Hotel check-in times vary, but are generally between 3 pm and 5 pm unless otherwise stated. Check-out times vary between 10 am and noon. All special requests such as non-smoking rooms, king-size beds, etc., are at the discretion of the individual hotel property. Every effort is made to accommodate your request, but it cannot be guaranteed. Please note: single occupancy rooms may be quite small, with one twin, and triple occupancy rooms may have one double bed and a rollaway, not recommended for three adults. Hotel loyalty programs are at the discretion of the individual hotel properties. Most hotels are not owned or operated by Princess. Land programs require a minimum number of guests to operate. Claims for Injury, Illness or Death/Notice Requirements/Time Limits. Any incident or accident resulting in injury, illness or death to the guest, whether occurring on board ship, in connection with pre- or post-cruise accommodations, or during a shore excursion (independent or purchased through Princess), must be reported immediately to a ship’s officer or Princess. Carrier shall not be liable for and no suit shall be maintainable for emotional or bodily injury, illness or death to the guest unless (A) a written claim with full particulars is presented to carrier within six (6) months of the incident or accident and (B) a lawsuit on such claim is commenced within one (1) year from the date of the emotional or bodily injury, illness or death, whichever comes first, and (C) valid service of the lawsuit is made within ninety (90) days of the suit. In all other cases, no lawsuit may be brought against carrier unless (A) written notice giving full particulars of the claim is delivered to carrier within fifteen (15) days of the actual or scheduled termination of the cruise, whichever comes first, and (B) a lawsuit on such claim is filed within one year from the date of the actual or scheduled termination of the cruise or the cruise cancellation, whichever comes first, and (C) valid service of the lawsuit is made within ninety (90) days of the suit. In certain situations, arbitration will be required. If you choose to sue Princess Cruise Lines, Ltd., all disputes and matters whatsoever against Princess arising out of or relating in any way to your cruise or the booking/ cancellation of your cruise shall be litigated by you, if at all, in United States District Court for the Central District of California in Los Angeles, or as to those lawsuits over which the Federal Courts of the United States lack subject matter jurisdiction, before a court located in Los Angeles County, California, U.S.A. Smoking, Drinking and Gaming. Smoking is prohibited in guest staterooms and balconies. Violations of this policy will result in a $250 fine for each occurrence, which will be charged to the guest’s stateroom account. Clearly marked “Designated Smoking Areas” are available on board and include a sufficient number of ashtrays that are emptied regularly. The Casino and Casino Bar are non-smoking areas on board, with the exception of designated slot machines where guests are permitted to smoke only while playing at those machines. All table games are non-smoking. The Casino will also have one or more non-smoking nights, depending on length of voyage. Show lounges, dining rooms and all food services areas on board all Princess ships are non-smoking. The use of electronic cigarettes are permitted within the confines of designated smoking areas only. Smoking and non-smoking areas are subject to change. Please contact 1-800-774-6237 for more information. The age for gambling on Princess ships is 18 years old. The age for drinking on Princess ships is 21 years old*. Guests under the age of 18 will not be permitted in the Casino or Night Club after 11:00 p.m. *For cruises between Australia/New Zealand, China, Europe and Singapore ports, the drinking age will be 18 years old. For cruises between Japan ports, the drinking age will be 20 years old. Duty-free alcohol is available for purchase in our gift shops on board and will be delivered to your stateroom on the last day of your cruise. Alcohol purchased at any port of call may not be consumed on board. It will be collected at the gangway for safekeeping and delivered to your stateroom on the last day of your cruise, prior to disembarkation. You may bring one bottle of wine and/or champagne on board to celebrate a special occasion. Wine and/or champagne brought on board and consumed in the dining rooms or alternative restaurants will be subject to a $15 USD per bottle corkage fee, which is subject to change. Liquor, spirits or beers are not permitted. Alcohol outside of our policy will be removed and discarded. Princess EZair® Program and Guest Transfer Gateway Cities. The availability of the air travel program may be limited from each gateway. Princess reserves the right to withdraw any gateway city without prior notice. Princess EZair® Program Booking Procedures, Identification and Refunds. Guests purchasing flights under the EZair Program may select either Flexible or Restricted fares that offer differing levels of flexibility. Guests booked on restricted fares are required to pay in full at the time of booking. Guests booked on flexible fares must pay in full no later than the Final Payment due date, as indicated by Princess Cruises’ reservations system. All flights and air pricing are subject to change until full payment is received by Princess Cruises. Guest agrees to contact airline(s) directly to reconfirm flights, any special travel needs, and to obtain seat assignments. Guest is responsible for verifying that the spelling of names shown on the Flight Information notice matches the identification presented at airport check-in (i.e., Passport). All airline tickets are the property of the carrier and must be returned to carrier. Guests purchasing flights under the EZair Program may choose their flight and class of service at the time of booking. Ticketing. Airfares used are capacity-controlled, promotional, may be nonrefundable and are subject to change. Airline tickets issued by Princess are highly restrictive and subject to cancellation and change fees. Because of this, you may find that your air ticket cannot be reissued, revalidated, or exchanged for another carrier or routing. Many airlines will charge a fee for one or more checked bags. Please contact the airline in your itinerary for details. Air Departure Taxes. Some countries require guests to pay an airport departure tax, which is not included on the guest air ticket. The individual guests are responsible for this tax. In most cases, this tax is collected at the airport upon check-in and may have to be paid in local currency. We recommend your travel advisor verify any applicable tax for which the guest may be responsible. Airfares, Fees and Taxes. Airfares include air transportation and airline-imposed fuel surcharges. Air fees and taxes include any and all fees, charges and taxes related to air transportation imposed by U.S. and/or foreign governmental or quasigovernmental authorities, including, but not limited to, guest facility charges, departure taxes, a Passenger Security Fee of up to $11.20 per guest, airport service charges and government inspection fees. Air fees and taxes vary by gateway city, routing, destination and carrier. Baggage fees may apply. Princess will provide you with an overall airfare (including fees and taxes). Airline In-Flight Service Requests. Please be advised that not all airlines provide pre-reserved seats, add frequent flyer numbers to records or apply frequent flyer bonus upgrades to flights booked by Princess. Some airlines now charge for advance seat assignments. Requests for wheelchair assistance or other special needs, such as oxygen in-flight, can only be made by you directly with the air carrier and are the responsibility of the traveler. Not all airlines allow the use of oxygen in-flight. Overnights. For some cruise itineraries it may be necessary, due to flight schedules and/or availability of seats, for guests to overnight either before or after their cruise. If it is necessary to overnight, hotel accommodations, baggage handling and transfers are at guests’ expense. Guests will also be responsible for all meals and other items of a personal nature. Guests may purchase a hotel accommodation/transfer package directly from Princess or they may choose to make their own arrangements. Princess EZair® Late Arrival Protection. Guests who book air travel through Princess Cruises will be automatically enrolled in the Princess Late Arrival Protection program. If guests miss or will miss their original port of embarkation due to airline delay or an airline service disruption, such as flight cancellation or flight re-routes, Princess will work with the airlines to find a reasonable alternative to provide flights to the next appropriate port at no additional air cost to the guest. Flight Reconfirmation. Most airlines do not require reconfirmation of flights; however, it is strongly recommended that you verify both flight departure times and flight numbers at least 72 hours prior to your departure from home. Princess is not responsible for airline schedule or flight number changes after tickets have been issued. Air Refunds. Once airfare is paid in full, if air is cancelled, refunds may be available net of: • any cancellation fees charged by Princess • any cancellation fees charged to Princess or guest by airlines Refunds will occur after the airline and Princess cancellation fees have been assessed. In the event a paper ticket was issued and the air tickets are not returned to Princess, there will be no refund. Princess’ Transfer Program. Cruise and cruisetour guests may purchase transfers from the port city airport to the ship and from the ship to the port city airport. These transfers are priced separately and are available on the turnaround day only. They are available to both EZair guests and to those guests who have made independent flight arrangements. Unused transfers are not refundable. Transfers within the land portion of cruisetour and for Cruise Plus guests are included in the price. Transfers at both ends of a cruisetour will be charged separately. Note: It is your responsibility to know the local regulations regarding child safety seats or other child restraint systems as well as to provide the appropriate safety device. Failure to do so may result in denied boarding on to the transfer vehicle. Accuracy of Contents. The contents of this brochure are accurate as of the date of printing. Princess reserves the right to change any and all policies or practices described herein. Please refer to the website (princess.com) for up-to-date information. The Passage Contract will at all times govern the rights and responsibilities of Princess and all guests or cruise purchasers. ©2021. Discovery. All Rights Reserved. Discovery Channel, American Heroes Channel, Animal Planet, Destination America, Discovery Kids, Discovery Fit & Health, Discovery Family Channel, Investigation Discovery, OWN: Oprah Winfrey Network, Science Channel, TLC, Velocity, and their respective logos are trademarks of Discovery Communications. Onboard programs and schedule subject to change. ©2021, Princess Cruise Lines, Ltd. Princess, ® the Princess logos, ship names, Ocean, ® MedallionNet, ® and other trademarks referenced herein are the trademarks of Princess Cruise Lines, Ltd. or its affiliates. All rights reserved. Ships of Bermudan and British registry.
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